You must include the entire 17-digit loan account number to ensure your payment is processed. If your automatic payment is being made from an external account, it is important that you include your new note number to avoid the payment from being rejected from processing. If you’d like to keep copies of your history, please be sure to print copies no later than March 17, 2023.Īutomatic payments: Automatic payments from your deposit account will continue without interruption. Online History: If you currently view your loan or line of credit in Columbia Connect, you will not see any account history prior to Main the new system. All customers will receive a loan statement, regardless of the way their loan is paid.
Statements: Your loan statement will look different but the information contained in the statement should be similar to what you see today. Terms: The terms of your loan or line of credit will remain the same. You will receive additional details about the addition of the note number and payment requirements prior to March 20, 2023. When submitting your payment from an external account, it must contain all 17-digits total in order to be processed. The addition of the note number will be required in order for your payment to be processed. It is important that you include the note number on your payments beginning March 20, 2023. Account number: A five-digit note number is being added to all loan account numbers.
